Never alone. Someone is always there for you

HelpLine24 combines modern emergency alert technology with compassionate human support. Whether you live alone, feel isolated or simply want the reassurance that someone is available in an emergency — we are here for you.

Welcome to HelpLine24

We believe that everyone deserves safety, support and someone who truly listens.

Strictly confidential

GDPR-compliant

Fast appointments

Within 24 hours

German & English

Multilingual

Human

Without judgement

“Listening understands. Understanding helps. Together makes us stronger”

No matter the phase of your life — we are here for you.

Services

Everything that safety means.

Personal Companionship

Regular conversations with caring team members who listen and provide emotional support in everyday life.

24/7 Emergency Support

Reach our emergency response service at the press of a button — day or night.

GPS Location

With compatible emergency devices, your location can be shared during an emergency to help coordinate assistance.

Family Notifications

Your designated emergency contacts can be notified according to your personal emergency plan.

Reminder Service

Optional reminders for medication, medical appointments or other important events.

Well-being Check Calls

Regular check-in calls provide additional reassurance for you and your loved ones.

Membership Plans

Choose your protection.

Transparent. Cancel anytime. No hidden fees.

SafeLife Basic

A safe start.

€19.90 / month

SafeLife Plus

Closer care. More safety.

€39.90 / month

SafeLife Premium

Complete companionship.

€69.90 / month

How It Works

Safe in four steps.

1 Choose your membership.

2 Create your personal emergency plan.

3 Receive and set up your emergency device.

4 Enjoy peace of mind, around the clock.

Who Is HelpLine24 For?

For everyone seeking peace of mind.

Whether for yourself or for someone you love — HelpLine24 brings calm and confidence to everyday life.

Team

People who are here for you

Book a confidential conversation directly with your contact person.

Maik

Contact person for individuals & businesses

Support in difficult situations — confidential and respectful.

Michaela

Coordinator for family and crisis support

Support for families and people in crisis situations.

Marie

Youth support & innovative youth programmes

Strong support for young people with future perspectives.

Our Commitment

HelpLine24 does not replace medical, psychological or psychiatric care. Our mission is to listen, provide compassionate companionship and offer support within the scope of our services.

HelpLine24 — Listen. Protect. Support. 24 hours a day.

HelpLine24 Cares

Every membership helps support our community initiative. Together, we make it possible to provide support to people who otherwise could not afford it.